ONTMPay
Tell us what you're trying to do.
Retailer onboarding, existing account support, or a partnership question — send it over and a real person will reply within one business day.
Reach us directly
Before you write in
A few quick answers.
I'm already a retailer — where do I check settlement?
Log in to your ONTMPay dashboard and open the Settlements tab for a day-by-day breakdown. Have your retailer ID ready when you contact support — it helps us pull up your account faster.
How long does retailer onboarding take?
Most retailers are verified and live within a single business day once documents are submitted through the onboarding form.
Do I need any hardware to get started?
No. ONTMPay runs on any smartphone, tablet or desktop browser — there's no dedicated terminal to buy or maintain.
Can I offer all nine services from day one?
Yes — every approved retailer account has access to BBPS bills, recharge, rent-pay, education fees, municipal tax, insurance, FASTag and ferry booking from the first login.
Still stuck?
Our retailer support line is open right now.
Mon–Sat, 9am–8pm — staffed by people who actually understand BBPS settlement cycles.
Call retailer support